Arbutus Care Centre



4505 Valley Drive
British Columbia
V6L 2L1




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4 User Ratings

Description Rating
The facility is clean and well maintained. 5.5/10
The facility feels 'home-like' (not institutional). 3.5/10
The facility is free of any offensive odours. 4.3/10
There are many activities for residents which cover a broad range of interests. 4/10
Rooms are spacious and comfortable (Bedrooms, Dining Room, Common Areas). 4/10
The building is safe, secured, and monitored for unwelcome guests. 4.3/10
The food is of good quality and appealing. 2.3/10
Medical care (i.e, physician) is accessible and treatment is provided in a timely fashion. 3.3/10
Staff respond to residents’ needs in a timely fashion. 5/10
Staff are quick to update me on the condition of my loved one. 5/10
Staff are friendly and approachable. 5.7/10
Staff treat residents with respect and dignity. 5/10
I would recommend this facility to others. 4/10


Have experience with this home? Rate it yourself.

On March 13th, 2017 at 10:01PM jpwall posted the following:

The staff does not communicate well with each other. If a family member does not constantly check on status of loved one they will fall between the cracks. 99 % of people here have severe dementia and staff makes little or no effort even to seat people at appropriate tables so they can socialize a little

On June 25th, 2017 at 8:14AM mrsthursday posted the following:

Nursing staff and aids are cheerful and friendly. The food is frozen & canned, no fresh fruit or vegetables and the tea & coffee are truly the worst I've tasted, how'd they manage that I don't know.


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